COVID-19 UPDATES

How We Are Handling the Epidemic

In response to recent changes in state guidelines, we have made the following changes to our operations.

  • Effective Tuesday, 6/1/2021, clients may come to the waiting room when they arrive at the office.  We no longer require that clients wait in their cars for clinicians to call.

  • Everyone in the office will be required to wear a mask at all times.  If you do not have a mask, we will provide one for you.  Please do NOT wear a valved mask into the office.  These valves allow respiratory droplets to escape and do not provide the mutual protection that universal mask use seeks to achieve.

  • Each staff member and client will be screened for COVID-19 symptoms upon entering, including a temperature check with a “no touch” thermometer.  Anyone with symptoms, a temperature reading of 100.0 or higher, or known exposure to COVID-19 will be sent home and instructed to seek medical attention. 

We have in-person coverage on our front desk from 9:00 AM - 5:00 PM Monday-Thursday, and from 9:00 AM - 2:00 PM on Fridays.

  • To schedule or change an appointment, please call the office at 508-647-3200.

  • Calls received after hours will be returned on the next business day.



 

PHYSICAL THERAPY TELEHEALTH SERVICES

Expert PT Intervention Online

Clients who require PT services but are unable to come to the clinic during the epidemic can still access our expert clinicians via “telehealth” visits.  During a “telehealth” visit, our clinicians will connect with you via live video, allowing us to visually assess your problem, recommend self- treatment options, and instruct you in corrective therapeutic exercise.  More information regarding pricing and insurance coverage is below. To schedule a visit, please call the office at 508-647-3200.

Blue Cross Telehealth Coverage

Blue Cross and Blue Shield of Massachusetts covers telehealth services for physical therapy during the Covid-19 crisis.  Effective 7/1/2021, BCBS is re-instating all cost-sharing measures.  This means standard co-payments, co-insurances, and deductibles will apply to telehealth services.

Medicare Telehealth Coverage

Medicare now covers physical therapy telehealth services.

Private Pay Clients

For our private-pay clients, we are offering 45 minute telehealth services for $100.